{"id":13066,"date":"2022-06-28T15:03:33","date_gmt":"2022-06-28T08:03:33","guid":{"rendered":"https:\/\/www.thegioimaychu.vn\/blog\/?p=13066"},"modified":"2022-06-29T07:52:37","modified_gmt":"2022-06-29T00:52:37","slug":"7-sai-lam-trong-quan-tri-cntt-mot-so-goi-y-de-phong-tranh-chung","status":"publish","type":"post","link":"https:\/\/thegioimaychu.vn\/blog\/tong-hop\/7-sai-lam-trong-quan-tri-cntt-mot-so-goi-y-de-phong-tranh-chung-p13066\/","title":{"rendered":"7 sai l\u1ea7m trong qu\u1ea3n tr\u1ecb CNTT &#8211; M\u1ed9t s\u1ed1 g\u1ee3i \u00fd \u0111\u1ec3 ph\u00f2ng tr\u00e1nh ch\u00fang"},"content":{"rendered":"<style>.iblink{color:#975!important;}.iblink:hover{color:orange!important;}<\/style><p>M\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u m\u1eafc sai l\u1ea7m, nh\u01b0ng khi m\u1ed9t CIO sai l\u1ea7m, h\u1eadu qu\u1ea3 c\u00f3 th\u1ec3 t\u00e0n kh\u1ed1c \u0111\u1ed1i v\u1edbi ng\u01b0\u1eddi t\u1ea1o ra n\u00f3, c\u0169ng nh\u01b0 to\u00e0n b\u1ed9 b\u1ed9 ph\u1eadn CNTT v\u00e0 c\u1ea3 doanh nghi\u1ec7p.<\/p>\n<p>Donna Bales, gi\u00e1m \u0111\u1ed1c nghi\u00ean c\u1ee9u ch\u00ednh c\u1ee7a Info-Tech Research Group, khuy\u00ean r\u1eb1ng: &#8220;Qu\u1ea3n tr\u1ecb t\u1ed1t n\u00ean \u1ee7y quy\u1ec1n v\u00e0 trao quy\u1ec1n cho c\u00e1c c\u00e1 nh\u00e2n \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c k\u1ebft qu\u1ea3 \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a r\u00f5 r\u00e0ng, h\u1ed7 tr\u1ee3 \u0111\u1ecbnh h\u01b0\u1edbng cho t\u1ed5 ch\u1ee9c.&#8221;<\/p>\n<p>Tuy nhi\u00ean, m\u1eb7c d\u0169 c\u00f3 nh\u1eefng n\u1ed7 l\u1ef1c h\u1ebft m\u00ecnh t\u1eeb c\u00e1c CIO, v\u1eabn lu\u00f4n c\u00f3 v\u00f4 s\u1ed1 c\u1ea1m b\u1eaby trong qu\u1ea3n tr\u1ecb CNTT.\u00a0\u0110\u1eb7c bi\u1ec7t quan tr\u1ecdng l\u00e0 c\u1ea7n \u0111\u1ec3 m\u1eaft t\u1edbi 7 l\u1ed7i ph\u1ed5 bi\u1ebfn sau \u0111\u00e2y c\u00f3 th\u1ec3 khi\u1ebfn, th\u1eadm ch\u00ed c\u1ea3 nh\u00e0 l\u00e3nh \u0111\u1ea1o CNTT c\u1ea9n th\u1eadn nh\u1ea5t c\u0169ng c\u00f3 th\u1ec3 m\u1eafc ph\u1ea3i.<\/p>\n<h2>1. Kh\u00f4ng theo k\u1ecbp v\u1edbi c\u00e1c \u01b0u ti\u00ean kinh doanh \u0111ang ph\u00e1t tri\u1ec3n<\/h2>\n<p>C\u00e1c ph\u01b0\u01a1ng th\u1ee9c kinh doanh v\u00e0 c\u00e1c \u01b0u ti\u00ean thay \u0111\u1ed5i th\u01b0\u1eddng xuy\u00ean \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c c\u00f4ng ngh\u1ec7 m\u1edbi, c\u00e1c k\u1ef3 v\u1ecdng c\u1ee7a kh\u00e1ch h\u00e0ng c\u0169ng nh\u01b0 nhu c\u1ea7u cung c\u1ea5p s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5.\u00a0Bales c\u1ea3nh b\u00e1o: \u201cQuan tr\u1ecdng l\u00e0 vi\u1ec7c \u0111i\u1ec1u h\u00e0nh ph\u1ea3i thay \u0111\u1ed5i song song \u0111\u1ec3 duy tr\u00ec t\u00ednh t\u01b0\u01a1ng quan v\u00e0 hi\u1ec7u qu\u1ea3. C\u00e1c c\u00f4ng ty th\u01b0\u1eddng kh\u00f4ng nh\u1eadn ra nhu c\u1ea7u n\u00e0y v\u00e0 hi\u1ebfm khi mu\u1ed1n thay \u0111\u1ed5i c\u00f4ng t\u00e1c qu\u1ea3n tr\u1ecb m\u1ed9t khi n\u00f3 \u0111\u00e3 \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp&#8221;.<\/p>\n<p>Bales cho bi\u1ebft: Vi\u1ec7c qu\u1ea3n tr\u1ecb doanh nghi\u1ec7p c\u1ea7n \u0111\u01b0\u1ee3c\u00a0thi\u1ebft k\u1ebf v\u1edbi kh\u1ea3 n\u0103ng th\u00edch \u1ee9ng\u00a0\u0111\u1ec3 \u0111\u1ea3m b\u1ea3o h\u1ec7 th\u1ed1ng CNTT lu\u00f4n ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c m\u1ee5c ti\u00eau kinh doanh, li\u00ean t\u1ee5c cung c\u1ea5p c\u00e1c gi\u00e1 tr\u1ecb, \u0111\u1ed3ng th\u1eddi b\u1ea3o v\u1ec7 doanh nghi\u1ec7p tr\u01b0\u1edbc nh\u1eefng r\u1ee7i ro ti\u1ec1m \u1ea9n m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3, Bales n\u00f3i.\u00a0B\u00e0 cho bi\u1ebft th\u00eam: \u201cVi\u1ec7c qu\u1ea3n tr\u1ecb hi\u1ec7u qu\u1ea3 \u0111\u1ea3m b\u1ea3o c\u00e1c kho\u1ea3n \u0111\u1ea7u t\u01b0 c\u00f4ng ngh\u1ec7 ph\u00f9 h\u1ee3p \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n v\u00e0o \u0111\u00fang th\u1eddi \u0111i\u1ec3m \u0111\u1ec3 h\u1ed7 tr\u1ee3 chuy\u1ec3n \u0111\u1ed5i doanh nghi\u1ec7p v\u00e0 t\u1ea1o ra k\u1ebft qu\u1ea3 kinh doanh th\u00e0nh c\u00f4ng.<\/p>\n<p>Qu\u1ea3n tr\u1ecb \u0111i\u1ec1u h\u00e0nh ph\u1ea3i l\u00e0 m\u1ed9t ph\u1ea7n trong DNA c\u1ee7a doanh nghi\u1ec7p b\u1ea1n, Bales n\u00f3i.\u00a0\u201cC\u01a1 c\u1ea5u qu\u1ea3n tr\u1ecb c\u1ee7a b\u1ea1n ph\u1ea3i n\u0103ng \u0111\u1ed9ng v\u00e0 \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh c\u00e1c y\u1ebfu t\u1ed1 k\u00edch ho\u1ea1t c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn vi\u1ec7c \u0111i\u1ec1u ch\u1ec9nh, \u0111\u1ed3ng th\u1eddi t\u00ednh hi\u1ec7u qu\u1ea3 c\u1ee7a n\u00f3 ph\u1ea3i \u0111\u01b0\u1ee3c \u0111o l\u01b0\u1eddng li\u00ean t\u1ee5c \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o n\u00f3 v\u1eabn ph\u00f9 h\u1ee3p\u201d.<\/p>\n<h2>2. L\u1eadp k\u1ebf ho\u1ea1ch r\u1ee7i ro k\u00e9m<\/h2>\n<p>C\u00e1c CIO th\u01b0\u1eddng \u0111\u01b0a ra c\u00e1c s\u00e1ng ki\u1ebfn \u200b\u200bchi\u1ebfn l\u01b0\u1ee3c m\u00e0 kh\u00f4ng xem x\u00e9t \u0111\u1ea7y \u0111\u1ee7 t\u1ea5t c\u1ea3 c\u00e1c r\u1ee7i ro li\u00ean quan.\u00a0Scott Perry, gi\u00e1m \u0111\u1ed1c ph\u1ee5 tr\u00e1ch c\u00e1c d\u1ecbch v\u1ee5 \u1ee7y th\u00e1c ti\u1ec1n \u0111i\u1ec7n t\u1eed v\u00e0 k\u1ef9 thu\u1eadt s\u1ed1 t\u1ea1i Schellman, m\u1ed9t chuy\u00ean gia \u0111\u00e1nh gi\u00e1 an ninh m\u1ea1ng to\u00e0n c\u1ea7u, cho bi\u1ebft: \u201c\u0110i\u1ec1u n\u00e0y d\u1eabn \u0111\u1ebfn vi\u1ec7c qu\u1ea3n tr\u1ecb theo ki\u1ec3u ch\u1ea1y theo sau t\u00ecnh hu\u1ed1ng thay v\u00ec s\u1eed d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p qu\u1ea3n tr\u1ecb nh\u01b0 m\u1ed9t ph\u1ea7n kh\u00f4ng th\u1ec3 thi\u1ebfu c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh qu\u1ea3n l\u00fd r\u1ee7i ro. V\u00e0o l\u00fac \u0111\u00f3, c\u00e1c c\u01a1 ch\u1ebf qu\u1ea3n tr\u1ecb r\u1ea5t g\u1ea5p g\u00e1p v\u00e0 c\u00e1c bi\u1ec7n ph\u00e1p gi\u1ea3m thi\u1ec3u r\u1ee7i ro s\u1ebd m\u1ea5t \u0111i hi\u1ec7u l\u1ef1c\u201d.<\/p>\n<p>Th\u00f4ng th\u01b0\u1eddng, c\u00e1c s\u00e1ng ki\u1ebfn \u200b\u200bquan tr\u1ecdng \u0111\u01b0\u1ee3c th\u00fac \u0111\u1ea9y b\u1edfi c\u00e1c CIO m\u00e0 kh\u00f4ng hi\u1ec3u \u0111\u1ea7y \u0111\u1ee7 li\u1ec7u h\u1ec7 th\u1ed1ng c\u00f3 th\u1ec3 \u0111\u00e1p \u1ee9ng c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a n\u00f3 hay kh\u00f4ng.\u00a0Perry c\u1ea3nh b\u00e1o: \u201c\u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 t\u1ea1o ra r\u1ee7i ro, ch\u1eb3ng h\u1ea1n nh\u01b0 l\u1ed7 h\u1ed5ng k\u1ef9 thu\u1eadt, h\u1ea1n ch\u1ebf v\u1ec1 th\u1eddi gian ho\u1ea1t \u0111\u1ed9ng, t\u00ednh li\u00ean t\u1ee5c kh\u00f4ng ph\u00f9 h\u1ee3p v\u00e0 b\u1ecb kh\u00e1ch h\u00e0ng t\u1eeb ch\u1ed1i.\u00a0Vi\u1ec7c x\u00e1c \u0111\u1ecbnh s\u1edbm nh\u1eefng r\u1ee7i ro n\u00e0y m\u1ed9t c\u00e1ch th\u00edch h\u1ee3p v\u00e0 gi\u1ea3i quy\u1ebft ch\u00fang b\u1eb1ng m\u1ed9t quy tr\u00ecnh gi\u1ea3m thi\u1ec3u r\u1ee7i ro c\u00f3 t\u1ed5 ch\u1ee9c nh\u01b0 m\u1ed9t ph\u1ea7n c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh qu\u1ea3n tr\u1ecb t\u1ed5ng th\u1ec3, l\u00e0 \u0111i\u1ec1u c\u1ea7n thi\u1ebft cho s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a s\u00e1ng ki\u1ebfn \u200b\u200bchi\u1ebfn l\u01b0\u1ee3c.<\/p>\n<p>Perry \u0111\u1ec1 xu\u1ea5t n\u00ean thi\u1ebft l\u1eadp m\u1ed9t ch\u01b0\u01a1ng tr\u00ecnh gi\u00e1m s\u00e1t bao g\u1ed3m \u0111\u00e1nh gi\u00e1 r\u1ee7i ro, c\u00e1c y\u00eau c\u1ea7u qu\u1ea3n tr\u1ecb \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp \u0111\u1ec3 gi\u1ea3m thi\u1ec3u r\u1ee7i ro c\u00f3 th\u1ec3 ki\u1ec3m so\u00e1t v\u00e0 c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh ki\u1ec3m to\u00e1n n\u1ed9i b\u1ed9 v\u00e0 b\u00ean ngo\u00e0i \u0111\u1ec3 \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 c\u1ee7a vi\u1ec7c tu\u00e2n th\u1ee7 c\u00e1c y\u00eau c\u1ea7u qu\u1ea3n tr\u1ecb.\u00a0\u00d4ng c\u0169ng khuy\u1ebfn ngh\u1ecb ti\u1ebfn h\u00e0nh \u0111\u00e1nh gi\u00e1 r\u1ee7i ro c\u00f2n l\u1ea1i \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh b\u1ea5t k\u1ef3 m\u1ee9c \u0111\u1ed9 r\u1ee7i ro c\u00f2n l\u1ea1i n\u00e0o, c\u0169ng nh\u01b0 v\u00f2ng l\u1eb7p ph\u1ea3n h\u1ed3i c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh.<\/p>\n<h2>3. Kh\u1ea3 n\u0103ng quan s\u00e1t ho\u1ea1t \u0111\u1ed9ng kh\u00f4ng \u0111\u1ea7y \u0111\u1ee7<\/h2>\n<p>Trong khi h\u1ea7u h\u1ebft c\u00e1c CIO \u0111\u00e3 l\u1eadp m\u1ed9t k\u1ebf ho\u1ea1ch qu\u1ea3n tr\u1ecb chi ti\u1ebft v\u00e0 \u0111\u1ea7y \u0111\u1ee7, nhi\u1ec1u nh\u00e0 l\u00e3nh \u0111\u1ea1o CNTT thi\u1ebfu t\u1ea7m nh\u00ecn ho\u1ea1t \u0111\u1ed9ng c\u1ea7n thi\u1ebft \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 s\u1ef1 ch\u1ea5p nh\u1eadn v\u00e0 th\u1ef1c h\u00e0nh c\u1ee7a t\u1ed5 ch\u1ee9c h\u1ecd \u0111\u1ed1i v\u1edbi c\u00e1c ch\u00ednh s\u00e1ch v\u00e0 nhi\u1ec7m v\u1ee5 qu\u1ea3n tr\u1ecb c\u1ee5 th\u1ec3.\u00a0Azadeh Dardras, Gi\u00e1m \u0111\u1ed1c Edge Center of Excellence c\u1ee7a c\u00f4ng ty t\u01b0 v\u1ea5n kinh doanh v\u00e0 CNTT Capgemini Americas, cho bi\u1ebft: M\u1eb7c d\u00f9 nhi\u1ec1u CIO tin r\u1eb1ng t\u1ea5t c\u1ea3 c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o doanh nghi\u1ec7p \u0111\u1ec1u c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng ti\u1ebfp c\u1eadn v\u00e0 hi\u1ec3u c\u00e1c ch\u00ednh s\u00e1ch qu\u1ea3n tr\u1ecb CNTT, nh\u01b0ng th\u1ef1c s\u1ef1 th\u00ec kh\u00f4ng.<\/p>\n<p>Trong nhi\u1ec1u tr\u01b0\u1eddng h\u1ee3p, t\u1ed5 ch\u1ee9c CNTT ho\u1ea1t \u0111\u1ed9ng ri\u00eang l\u1ebb, Dardras n\u00f3i.\u00a0B\u00e0 c\u1ea3nh b\u00e1o: \u201cN\u1ebfu b\u1ea1n kh\u00f4ng hi\u1ec3u b\u1ed1i c\u1ea3nh v\u00e0 k\u1ebft qu\u1ea3 c\u1ee7a c\u00e1c quy\u1ebft \u0111\u1ecbnh qu\u1ea3n tr\u1ecb c\u1ee7a m\u00ecnh, th\u00ec ch\u00ednh s\u00e1ch c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 c\u00f3 t\u00e1c \u0111\u1ed9ng ti\u00eau c\u1ef1c \u0111\u1ebfn ho\u1ea1t \u0111\u1ed9ng kinh doanh.\u00a0N\u1ebfu qu\u1ea3n tr\u1ecb CNTT kh\u00f4ng ti\u1ebfp c\u1eadn v\u00e0 c\u00f3 s\u1ef1 tham gia c\u1ee7a t\u1ea5t c\u1ea3 c\u00e1c b\u00ean li\u00ean quan, \u0111\u1eb7c bi\u1ec7t l\u00e0 c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m l\u00e0m vi\u1ec7c trong c\u00e1c b\u1ed9 ph\u1eadn kinh doanh c\u1ee7a doanh nghi\u1ec7p, c\u00e1c quy\u1ebft \u0111\u1ecbnh quan tr\u1ecdng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111\u01b0a ra m\u00e0 kh\u00f4ng c\u00f3 s\u1ef1 c\u00e2n nh\u1eafc \u0111\u1ea7y \u0111\u1ee7 v\u00e0 th\u00edch h\u1ee3p.\u00a0\u201c\u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng nghi\u00eam tr\u1ecdng \u0111\u1ebfn c\u00f4ng vi\u1ec7c c\u1ee7a c\u00e1c nh\u00f3m b\u1ecb \u1ea3nh h\u01b0\u1edfng v\u00e0 cu\u1ed1i c\u00f9ng l\u00e0 to\u00e0n b\u1ed9 ho\u1ea1t \u0111\u1ed9ng kinh doanh,\u201d Dardras l\u01b0u \u00fd.<\/p>\n<h2>4. Kh\u00f4ng k\u1ebft h\u1ee3p ho\u00e0n to\u00e0n gi\u1eefa qu\u1ea3n tr\u1ecb CNTT v\u1edbi qu\u1ea3n tr\u1ecb doanh nghi\u1ec7p<\/h2>\n<p>C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o CNTT th\u01b0\u1eddng c\u1ed1 g\u1eafng ho\u00e0n th\u00e0nh c\u00e1c d\u1ef1 \u00e1n c\u00e0ng nhanh c\u00e0ng t\u1ed1t \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u kinh doanh c\u1ee5 th\u1ec3.\u00a0\u201cKhi l\u00e0m nh\u01b0 v\u1eady, h\u1ecd c\u00f3 th\u1ec3 kh\u00f4ng li\u00ean h\u1ec7 \u0111\u1ebfn c\u00e1c nh\u00f3m qu\u1ea3n tr\u1ecb c\u1ee7a c\u00f4ng ty m\u00ecnh, ch\u1eb3ng h\u1ea1n nh\u01b0 ph\u00e1p l\u00fd, tu\u00e2n th\u1ee7 v\u00e0 qu\u1ea3n l\u00fd r\u1ee7i ro th\u00f4ng tin,\u201d c\u1ea3nh b\u00e1o Brian Mannion, gi\u00e1m \u0111\u1ed1c ph\u00e1p l\u00fd v\u00e0 b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u t\u1ea1i Aware v\u00e0 nh\u00e0 cung c\u1ea5p n\u1ec1n t\u1ea3ng qu\u1ea3n l\u00fd d\u1eef li\u1ec7u.<\/p>\n<p>\u0110\u1ec3 ng\u0103n ng\u1eeba s\u1ef1 sai l\u1ec7ch ti\u1ec1m n\u0103ng v\u1ec1 qu\u1ea3n tr\u1ecb, c\u00e1c CIO n\u00ean khuy\u1ebfn kh\u00edch c\u00e1c \u0111\u1ea1i di\u1ec7n CNTT c\u1ee7a h\u1ecd h\u1ee3p t\u00e1c th\u01b0\u1eddng xuy\u00ean v\u1edbi c\u00e1c \u0111\u1ed1i t\u00e1c qu\u1ea3n tr\u1ecb doanh nghi\u1ec7p c\u1ee7a h\u1ecd.\u00a0\u1ede c\u1ea5p \u0111\u1ed9 chi\u1ebfn thu\u1eadt, c\u00e1c nh\u00f3m CNTT v\u00e0 qu\u1ea3n tr\u1ecb doanh nghi\u1ec7p n\u00ean th\u01b0\u1eddng xuy\u00ean \u0111\u00e0o t\u1ea1o l\u1eabn nhau v\u1ec1 c\u00e1c c\u00f4ng c\u1ee5 m\u1edbi, c\u0169ng nh\u01b0 c\u00e1c t\u00ednh n\u0103ng m\u1edbi v\u00e0 n\u00e2ng cao, \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf cho c\u00e1c c\u00f4ng c\u1ee5 hi\u1ec7n c\u00f3.\u00a0C\u00e1c nh\u00f3m c\u0169ng n\u00ean \u0111\u1ec1 xu\u1ea5t v\u00e0 ph\u1ed1i h\u1ee3p c\u00e1c gi\u1ea3i ph\u00e1p ti\u1ec1m n\u0103ng cho c\u00e1c r\u1ee7i ro \u0111\u00e3 x\u00e1c \u0111\u1ecbnh.<\/p>\n<p>Mannion g\u1ee3i \u00fd r\u1eb1ng ph\u1ea3i x\u00e1c \u0111\u1ecbnh v\u00e0 th\u1ed1ng nh\u1ea5t m\u1ed9t b\u1ed9 ti\u00eau chu\u1ea9n v\u1ec1 c\u00e1c bi\u1ec7n ph\u00e1p ki\u1ec3m so\u00e1t t\u1ed1i thi\u1ec3u.\u00a0\u00d4ng n\u00f3i: \u201cCu\u1ed1i c\u00f9ng, c\u00e1c \u0111\u1ed9i ng\u0169 qu\u1ea3n tr\u1ecb c\u1ee7a doanh nghi\u1ec7p ph\u1ea3i c\u00f3 \u0111\u1ee7 nh\u00e2n l\u1ef1c v\u00e0 t\u1eadp trung v\u00e0o c\u00f4ng ngh\u1ec7 \u0111\u1ec3 h\u1ed7 tr\u1ee3 CNTT.<\/p>\n<h2>5. S\u1eed d\u1ee5ng c\u00e1c ph\u01b0\u01a1ng ph\u00e1p trong qu\u00e1 kh\u1ee9 \u0111\u1ec3 \u0111o l\u01b0\u1eddng s\u1ef1 ti\u1ebfn b\u1ed9 trong t\u01b0\u01a1ng lai<\/h2>\n<p>Nhi\u1ec1u doanh nghi\u1ec7p ti\u1ebfp t\u1ee5c d\u1ef1a tr\u00ean qu\u1ea3n tr\u1ecb CNTT c\u1ee7a h\u1ecd d\u1ef1a tr\u00ean c\u00e1c ch\u1ec9 s\u1ed1 v\u1ec1 chi ph\u00ed v\u00e0 hi\u1ec7u su\u1ea5t c\u1ee7a\u00a0th\u1ecfa thu\u1eadn c\u1ea5p d\u1ecbch v\u1ee5 (SLA)\u00a0.\u00a0Th\u1eadt kh\u00f4ng may, c\u00e1c s\u1ed1 li\u1ec7u n\u00e0y c\u00f3 xu h\u01b0\u1edbng l\u00e0 c\u00e1c ch\u1ec9 s\u1ed1 t\u1ee5t h\u1eadu.<\/p>\n<p>Prashant Kelker, \u0111\u1ed1i t\u00e1c v\u1ec1 chi\u1ebfn l\u01b0\u1ee3c v\u00e0 gi\u1ea3i ph\u00e1p k\u1ef9 thu\u1eadt s\u1ed1 v\u1edbi c\u00f4ng ty t\u01b0 v\u1ea5n v\u00e0 nghi\u00ean c\u1ee9u c\u00f4ng ngh\u1ec7 to\u00e0n c\u1ea7u ISG, \u0111\u1ec1 xu\u1ea5t qu\u1ea3n tr\u1ecb CNTT n\u00ean t\u1eadp trung v\u00e0o c\u00e1c ch\u1ec9 s\u1ed1 h\u00e0ng \u0111\u1ea7u v\u00e0 ph\u1ea3n \u00e1nh c\u00e1c kho\u1ea3n \u0111\u1ea7u t\u01b0 v\u00e0 chi ti\u00eau trong t\u01b0\u01a1ng lai.\u00a0M\u1ed9t ch\u1ec9 b\u00e1o h\u00e0ng \u0111\u1ea7u l\u00e0 m\u1ed9t ph\u00e9p \u0111o d\u1ef1 \u0111o\u00e1n.\u00a0C\u00e1c ch\u1ec9 s\u1ed1 h\u00e0ng \u0111\u1ea7u bao g\u1ed3m t\u0103ng tr\u01b0\u1edfng doanh thu, doanh thu tr\u00ean m\u1ed7i kh\u00e1ch h\u00e0ng, t\u1ef7 su\u1ea5t l\u1ee3i nhu\u1eadn, t\u1ef7 l\u1ec7 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng v\u00e0 m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n<h2>6. X\u1eed l\u00fd d\u1eef li\u1ec7u nh\u01b0 m\u1ed9t s\u1ea3n ph\u1ea9m ph\u1ebf th\u1ea3i<\/h2>\n<p>Kh\u00f4ng c\u00f3 g\u00ec b\u00ed m\u1eadt khi d\u1eef li\u1ec7u \u0111\u00e3 tr\u1edf th\u00e0nh m\u1ed9t t\u00e0i s\u1ea3n \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 cao.\u00a0\u0110\u1ed1i v\u1edbi nhi\u1ec1u doanh nghi\u1ec7p d\u1ef1a &#8220;s\u1ed1ng&#8221; v\u00e0o th\u00f4ng tin, d\u1eef li\u1ec7u l\u00e0 t\u00e0i s\u1ea3n qu\u00fd gi\u00e1 nh\u1ea5t c\u1ee7a h\u1ecd.\u00a0Chethan Laxman, gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh chuy\u1ec3n \u0111\u1ed5i k\u1ef9 thu\u1eadt s\u1ed1 t\u1ea1i Apexon, m\u1ed9t c\u00f4ng ty d\u1ecbch v\u1ee5 k\u1ef9 thu\u1eadt s\u1ed1 chuy\u00ean nghi\u1ec7p \u1edf Thung l\u0169ng Silicon, cho bi\u1ebft m\u1ed9t s\u1ed1 l\u01b0\u1ee3ng l\u1edbn c\u00e1c t\u1ed5 ch\u1ee9c v\u1eabn ti\u1ebfp t\u1ee5c coi d\u1eef li\u1ec7u nh\u01b0 th\u1ec3 n\u00f3 l\u00e0 s\u1ea3n ph\u1ea9m th\u1ea3i ra kh\u00f4ng h\u01a1n kh\u00f4ng k\u00e9m.<\/p>\n<p>Khi d\u1eef li\u1ec7u ng\u00e0y c\u00e0ng d\u1eabn h\u01b0\u1edbng vi\u1ec7c ra quy\u1ebft \u0111\u1ecbnh v\u00e0 c\u00e1c \u0111\u1ed5i m\u1edbi c\u00f4ng ngh\u1ec7 cho ph\u00e9p t\u1ef1 \u0111\u1ed9ng h\u00f3a nhi\u1ec1u quy tr\u00ecnh kinh doanh h\u01a1n, gi\u00e1 tr\u1ecb v\u00e0 t\u00ednh to\u00e0n v\u1eb9n c\u1ee7a d\u1eef li\u1ec7u tr\u1edf n\u00ean quan tr\u1ecdng h\u01a1n bao gi\u1edd h\u1ebft.\u00a0Laxman n\u00f3i: \u201cT\u1ea5t c\u1ea3 c\u00e1c t\u1ed5 ch\u1ee9c, b\u1ea5t k\u1ec3 quy m\u00f4, hay \u1edf l\u0129nh v\u1ef1c n\u00e0o, \u0111\u1ec1u c\u1ea7n chuy\u1ec3n t\u1eeb vi\u1ec7c xem d\u1eef li\u1ec7u nh\u01b0 m\u1ed9t n\u01a1i ti\u00eau t\u1ed1n chi ph\u00ed \u0111\u1ec3 x\u1eed l\u00fd, sang m\u1ed9t d\u1ea1ng t\u00e0i s\u1ea3n \u0111\u00e1ng tin c\u1eady, d\u1ec5 ti\u1ebfp c\u1eadn, an to\u00e0n v\u00e0 c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng \u0111\u01b0\u1ee3c.\u00a0\u201cSau khi \u0111\u1ea7u t\u01b0 v\u00e0o d\u1eef li\u1ec7u v\u00e0 ph\u00e2n t\u00edch, c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o doanh nghi\u1ec7p v\u00e0 gi\u00e1m \u0111\u1ed1c CNTT hi\u1ec7n c\u1ea7n kh\u1ea9n tr\u01b0\u01a1ng \u0111\u1ea3m b\u1ea3o qu\u1ea3n tr\u1ecb t\u1ed1t \u0111\u1ec3 \u0111\u00e1p \u1ee9ng c\u00e1c m\u1ee5c ti\u00eau v\u1ec1 hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng, th\u00fac \u0111\u1ea9y t\u0103ng tr\u01b0\u1edfng v\u00e0 c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng\u201d.<\/p>\n<h2>7. Nh\u00ecn ra c\u00e1c m\u1ed1i \u0111e d\u1ecda n\u1ed9i b\u1ed9<\/h2>\n<p>M\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c t\u1eeb xa \/ k\u1ebft h\u1ee3p &#8211; c\u00f9ng v\u1edbi t\u1ef7 l\u1ec7 lu\u00e2n chuy\u1ec3n nh\u00e2n vi\u00ean cao &#8211; \u0111\u00e3 khi\u1ebfn c\u00e1c m\u1ed1i \u0111e d\u1ecda t\u1eeb b\u00ean trong n\u1ed9i b\u1ed9 tr\u1edf th\u00e0nh r\u1ee7i ro r\u1ea5t l\u1edbn \u0111\u1ed1i v\u1edbi c\u00e1c t\u1ed5 ch\u1ee9c thu\u1ed9c m\u1ecdi lo\u1ea1i h\u00ecnh v\u00e0 quy m\u00f4.<\/p>\n<p>M\u1eb7c d\u00f9 t\u1ea5t c\u1ea3 c\u00e1c m\u1ed1i \u0111e d\u1ecda n\u1ed9i gi\u00e1n \u0111\u1ec1u c\u00f3 kh\u1ea3 n\u0103ng g\u00e2y h\u1ea1i, nh\u01b0ng nh\u1eefng nh\u00e2n vi\u00ean c\u00f3 nguy c\u01a1 v\u00e0 c\u00e1c t\u00e1c nh\u00e2n b\u00ean trong h\u1ee3p t\u00e1c v\u1edbi nh\u1eefng k\u1ebb t\u1ea5n c\u00f4ng b\u00ean ngo\u00e0i c\u00f3 th\u1ec3 g\u00e2y t\u1ed5n h\u1ea1i \u0111\u1eb7c bi\u1ec7t.\u00a0Kris Lahiri, CSO t\u1ea1i nh\u00e0 cung c\u1ea5p n\u1ec1n t\u1ea3ng qu\u1ea3n tr\u1ecb v\u00e0 b\u1ea3o m\u1eadt n\u1ed9i dung Egnyte cho bi\u1ebft: \u201cTr\u00ean th\u1ef1c t\u1ebf, c\u00e1c c\u00f4ng ty chi trung b\u00ecnh 644.852 USD cho m\u1ed7i s\u1ef1 c\u1ed1 n\u1ed9i gi\u00e1n.<\/p>\n<p>Lahiri g\u1ee3i \u00fd n\u00ean th\u1ef1c hi\u1ec7n m\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn to\u00e0n di\u1ec7n \u0111\u1ec3 qu\u1ea3n tr\u1ecb CNTT bao g\u1ed3m \u01b0u ti\u00ean b\u1ea3o m\u1eadt d\u1eef li\u1ec7u, th\u1ef1c hi\u1ec7n c\u00e1c ph\u01b0\u01a1ng ph\u00e1p t\u1ed1t nh\u1ea5t v\u1ec1 an ninh m\u1ea1ng v\u00e0 t\u1ed1i \u0111a h\u00f3a \u0111\u00e0o t\u1ea1o an to\u00e0n m\u1ea1ng cho ng\u01b0\u1eddi d\u00f9ng.\u00a0\u00d4ng n\u00f3i r\u1eb1ng \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 ph\u1ea3i c\u00f3 t\u1ea7m nh\u00ecn s\u00e2u v\u00e0o c\u1ea3 d\u1eef li\u1ec7u c\u00f3 c\u1ea5u tr\u00fac v\u00e0 kh\u00f4ng c\u00f3 c\u1ea5u tr\u00fac \u0111\u1ec3 x\u00e2y d\u1ef1ng m\u1ed9t ch\u01b0\u01a1ng tr\u00ecnh qu\u1ea3n tr\u1ecb n\u1ed9i dung hi\u1ec7u qu\u1ea3.\u00a0\u201cN\u1ebfu b\u1ea1n kh\u00f4ng th\u1ec3 nh\u00ecn th\u1ea5y d\u1eef li\u1ec7u, th\u00ec b\u1ea1n kh\u00f4ng th\u1ec3 qu\u1ea3n l\u00fd n\u00f3 m\u1ed9t c\u00e1ch ch\u00ednh x\u00e1c,\u201d Lahiri n\u00f3i.<\/p>\n<p>Lahiri c\u0169ng khuy\u00ean b\u1ea1n n\u00ean t\u1eadp trung c\u00e1c ch\u1ebf \u0111\u1ed9 \u0111\u1ecdc d\u1eef li\u1ec7u \u0111\u1ec3 hi\u1ec3u n\u1ed9i dung n\u00e0o \u0111ang \u0111\u01b0\u1ee3c truy c\u1eadp v\u00e0 b\u1edfi ai.\u00a0\u201c\u0110i\u1ec1u n\u00e0y s\u1ebd cho ph\u00e9p t\u1ed5 ch\u1ee9c ph\u00e1t hi\u1ec7n c\u00e1c ho\u1ea1t \u0111\u1ed9ng \u0111\u1ed9c h\u1ea1i b\u1eb1ng c\u00e1ch nh\u1eadn ra c\u00e1c h\u00e0nh vi v\u00e0 m\u1eabu ng\u01b0\u1eddi d\u00f9ng ph\u1ed5 bi\u1ebfn.\u201d<\/p>\n<div>____<br \/><b>B\u00e0i vi\u1ebft li\u00ean quan<\/b><\/div>\n<ul>\n<li><a href=\"https:\/\/thegioimaychu.vn\/blog\/?post_type=post&#038;p=21615\">SAM Appliance: H\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd truy c\u1eadp b\u1ea3o m\u1eadt th\u1ebf h\u1ec7 m\u1edbi cho doanh nghi\u1ec7p<\/a><\/li>\n<li><a href=\"https:\/\/thegioimaychu.vn\/blog\/?post_type=post&#038;p=20251\">AIC ra m\u1eaft n\u1ec1n t\u1ea3ng b\u1ea3o m\u1eadt FIPS \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 b\u1edfi NVIDIA BlueField-3 DPU v\u00e0 Qrypt Quantum Encryption<\/a><\/li>\n<li><a href=\"https:\/\/thegioimaychu.vn\/blog\/?post_type=post&#038;p=16448\">B\u1ea3o m\u1eadt l\u00e0m vi\u1ec7c t\u1eeb xa: \u0110\u1ecbnh ngh\u0129a, r\u1ee7i ro v\u00e0 c\u00e1ch b\u1ea3o m\u1eadt<\/a><\/li>\n<li><a href=\"https:\/\/thegioimaychu.vn\/blog\/?post_type=post&#038;p=14826\">Confidential Computing l\u00e0 g\u00ec?<\/a><\/li>\n<li><a href=\"https:\/\/thegioimaychu.vn\/blog\/?post_type=post&#038;p=14671\">Kh\u00e1m ph\u00e1 vai tr\u00f2 c\u1ee7a AI trong l\u0129nh v\u1ef1c T\u00e0i ch\u00ednh<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>M&#7885;i ng&#432;&#7901;i &#273;&#7873;u m&#7855;c sai l&#7847;m, nh&#432;ng khi m&#7897;t CIO sai l&#7847;m, h&#7853;u qu&#7843; c&oacute; th&#7875; t&agrave;n kh&#7889;c &#273;&#7889;i v&#7899;i ng&#432;&#7901;i t&#7841;o ra n&oacute;, c&#361;ng nh&#432; to&agrave;n b&#7897; b&#7897; ph&#7853;n CNTT v&agrave; c&#7843; doanh nghi&#7879;p. Donna Bales, gi&aacute;m &#273;&#7889;c nghi&ecirc;n c&#7913;u ch&iacute;nh c&#7911;a Info-Tech Research Group, khuy&ecirc;n r&#7857;ng: &ldquo;Qu&#7843;n tr&#7883; t&#7889;t n&ecirc;n &#7911;y quy&#7873;n v&agrave;&#8230;<\/p>\n","protected":false},"author":2,"featured_media":13068,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[1],"tags":[59],"class_list":["post-13066","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tong-hop","tag-security"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>7 sai l\u1ea7m trong qu\u1ea3n tr\u1ecb CNTT - M\u1ed9t s\u1ed1 g\u1ee3i \u00fd \u0111\u1ec3 ph\u00f2ng tr\u00e1nh ch\u00fang - Blog | TheGioiMayChu<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/thegioimaychu.vn\/blog\/tong-hop\/7-sai-lam-trong-quan-tri-cntt-mot-so-goi-y-de-phong-tranh-chung-p13066\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"7 sai l\u1ea7m trong qu\u1ea3n tr\u1ecb CNTT - M\u1ed9t s\u1ed1 g\u1ee3i \u00fd \u0111\u1ec3 ph\u00f2ng tr\u00e1nh ch\u00fang - Blog | TheGioiMayChu\" \/>\n<meta name=\"twitter:description\" content=\"M&#7885;i ng&#432;&#7901;i &#273;&#7873;u m&#7855;c sai l&#7847;m, nh&#432;ng khi m&#7897;t CIO sai l&#7847;m, h&#7853;u qu&#7843; c&oacute; th&#7875; t&agrave;n kh&#7889;c &#273;&#7889;i v&#7899;i ng&#432;&#7901;i t&#7841;o ra n&oacute;, c&#361;ng nh&#432; to&agrave;n b&#7897; b&#7897; ph&#7853;n CNTT v&agrave; c&#7843; doanh nghi&#7879;p. 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