{"id":11082,"date":"2021-12-30T01:32:00","date_gmt":"2021-12-30T01:32:00","guid":{"rendered":"https:\/\/www.thegioimaychu.vn\/blog\/?p=11082"},"modified":"2021-12-30T01:37:11","modified_gmt":"2021-12-30T01:37:11","slug":"nlp-la-trai-tim-cua-doanh-nghiep-thong-minh","status":"publish","type":"post","link":"https:\/\/thegioimaychu.vn\/blog\/ai-hpc\/nlp-la-trai-tim-cua-doanh-nghiep-thong-minh-p11082\/","title":{"rendered":"NLP l\u00e0 tr\u00e1i tim c\u1ee7a doanh nghi\u1ec7p th\u00f4ng minh"},"content":{"rendered":"<style>.iblink{color:#975!important;}.iblink:hover{color:orange!important;}<\/style><p>Doanh nghi\u1ec7p \u0111ang \u0111\u1ea7u t\u01b0 m\u1ea1nh m\u1ebd v\u00e0o nhi\u1ec1u d\u1ea1ng \u1ee9ng d\u1ee5ng AI kh\u00e1c nhau, nh\u01b0ng m\u1ed1i quan t\u00e2m \u0111\u1ebfn\u00a0x\u1eed l\u00fd ng\u00f4n ng\u1eef t\u1ef1 nhi\u00ean (NLP)\u00a0\u0111\u00e3 b\u1eaft \u0111\u01b0\u1ee3c t\u1ed1c \u0111\u1ed9 c\u1ee7a n\u00f3 trong v\u00e0i th\u00e1ng v\u1eeba qua.<\/p>\n<p>\u0110i\u1ec1u n\u00e0y ph\u1ea7n l\u1edbn l\u00e0 do\u00a0s\u1ef1 gia t\u0103ng c\u1ee7a c\u00e1c chatbot\u00a0v\u00e0 tr\u1ee3 l\u00fd th\u00f4ng minh trong c\u00e1c Call Center, Help Desk, c\u00e1c kiot v\u00e0 c\u00e1c \u1ee9ng d\u1ee5ng h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng kh\u00e1c, nh\u01b0ng nh\u1eefng th\u1ee9 tr\u00ean kh\u00f4ng ph\u1ea3i l\u00e0 c\u00e1ch duy nh\u1ea5t \u0111\u1ec3 \u1ee9ng d\u1ee5ng NLP.\u00a0C\u00e1c b\u1ed9 ph\u1eadn ch\u1ee9c n\u0103ng back-office t\u1eeb ph\u00e1t tri\u1ec3n ph\u1ea7n m\u1ec1m v\u00e0 ph\u00e2n t\u00edch d\u1eef li\u1ec7u \u0111\u1ebfn qu\u1ea3n l\u00fd h\u1ec7 th\u1ed1ng v\u00e0 \u0111\u00e1nh gi\u00e1 r\u1ee7i ro tr\u1edf n\u00ean c\u00f3 n\u0103ng su\u1ea5t v\u00e0 hi\u1ec7u qu\u1ea3 h\u01a1n nhi\u1ec1u khi nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 ch\u1ec9 \u0111\u01a1n gi\u1ea3n l\u00e0 &#8220;n\u00f3i ra&#8221; mong mu\u1ed1n c\u1ee7a h\u1ecd thay v\u00ec nh\u1eadp li\u1ec7u ho\u1eb7c nh\u1ea5p chu\u1ed9t qua c\u00e1c menu v\u00f4 t\u1eadn.<\/p>\n<p>Tuy nhi\u00ean, \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111\u1ebfn \u0111i\u1ec1u \u0111\u00f3 s\u1ebd kh\u00f4ng x\u1ea3y ra trong m\u1ed9t s\u1edbm m\u1ed9t chi\u1ec1u.\u00a0M\u1eb7c d\u00f9\u00a0NLP\u00a0\u0111\u00e3 c\u00f3 nh\u1eefng b\u01b0\u1edbc ti\u1ebfn l\u1edbn g\u1ea7n \u0111\u00e2y v\u1ec1 \u0111\u1ed9 ch\u00ednh x\u00e1c v\u00e0 hi\u1ec7u qu\u1ea3, nh\u01b0ng n\u00f3 v\u1eabn c\u00f2n m\u1ed9t s\u1ed1 ch\u1eb7ng \u0111\u01b0\u1eddng tr\u01b0\u1edbc khi c\u00f3 th\u1ec3 tr\u1edf th\u00e0nh m\u1ed9t &#8220;nh\u00e2n vi\u00ean&#8221; quan tr\u1ecdng trong c\u00f4ng ty.<\/p>\r\n\t\t\t\t<div class=\"tgmcad hor\" style=\"text-align:center;margin:30px 0; padding: 10px 0; border-radius:5px; border-top:solid 1px #ccc; border-bottom:solid 1px #ccc; \">\r\n\t\t\t\t<a href=\"https:\/\/thegioimaychu.vn\/giai-phap\/deep-learning\/\"><img decoding=\"async\" alt=\"Gi\u1ea3i ph\u00e1p h\u1ea1 t\u1ea7ng Deep Learning, Tr\u00ed tu\u1ec7 Nh\u00e2n t\u1ea1o - AI\" src=\"https:\/\/thegioimaychu.vn\/blog\/wp-content\/uploads\/2019\/11\/tgmc-deep-learning.jpg\" \/><\/a>\r\n\t\t\t\t<\/div>\n<h2>NLP \u0111ang ch\u1ea1y theo ti\u1ec1n<\/h2>\n<p>Tuy nhi\u00ean, trong n\u0103m qua, c\u00e1c doanh nghi\u1ec7p \u0111\u00e3 th\u1ec3 hi\u1ec7n s\u1ef1 s\u1eb5n s\u00e0ng m\u1edf r\u1ed9ng ng\u00e2n s\u00e1ch CNTT c\u1ee7a m\u00ecnh r\u1ed9ng h\u01a1n \u0111\u1ec3 t\u00e0i tr\u1ee3 cho c\u00e1c d\u1ef1 \u00e1n NLP kh\u00e1c nhau.\u00a0Theo nghi\u00ean c\u1ee9u m\u1edbi c\u1ee7a\u00a0c\u00f4ng ty ph\u00e1t tri\u1ec3n NLP Jon Snow Labs v\u00e0 c\u00f4ng ty ph\u00e2n t\u00edch d\u1eef li\u1ec7u Gradient Flow, 60% gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh c\u00f4ng ngh\u1ec7 \u0111\u00e3 b\u00e1o c\u00e1o c\u00e1c kho\u1ea3n t\u00e0i tr\u1ee3 cho NLP \u0111\u00e3 t\u0103ng \u00edt nh\u1ea5t 10%, trong \u0111\u00f3 c\u00f3 kho\u1ea3ng m\u1ed9t ph\u1ea7n ba b\u00e1o c\u00e1o t\u0103ng t\u1eeb 30% tr\u1edf l\u00ean.\u00a0C\u00e1c d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe, c\u00f4ng ngh\u1ec7, gi\u00e1o d\u1ee5c v\u00e0 t\u00e0i ch\u00ednh \u0111i \u0111\u1ea7u trong vi\u1ec7c t\u1ea1o ra \u0111\u01b0\u1eddng cong nh\u1ea3y v\u1ecdt n\u00e0y, trong khi c\u00e1c \u1ee9ng d\u1ee5ng nh\u01b0 nh\u1eadn d\u1ea1ng t\u00ean v\u00e0 ph\u00e2n lo\u1ea1i t\u00e0i li\u1ec7u l\u00e0 m\u1ed9t trong nh\u1eefng \u1ee9ng d\u1ee5ng ch\u00ednh.<\/p>\n<p>S\u1ef1 h\u1ea5p d\u1eabn c\u1ee7a NLP ph\u1ea7n l\u1edbn n\u1eb1m \u1edf kh\u1ea3 n\u0103ng h\u1ea5p thu m\u1ed9t l\u01b0\u1ee3ng l\u1edbn d\u1eef li\u1ec7u phi c\u1ea5u tr\u00fac, v\u1ed1n t\u1eeb l\u00e2u \u0111\u01b0\u1ee3c k\u1ef3 v\u1ecdng l\u00e0 ch\u1ee9a nh\u1eefng ph\u1ea7n th\u00f4ng tin quan tr\u1ecdng v\u00e0 c\u00e1c m\u1eabu d\u1eef li\u1ec7u \u1ea9n c\u00f3 th\u1ec3 l\u00e0m n\u00ean \u0111i\u1ec1u k\u1ef3 di\u1ec7u cho s\u1ef1 ph\u00e1t tri\u1ec3n kinh doanh, n\u0103ng su\u1ea5t v\u00e0 kh\u1ea3 n\u0103ng c\u1ea1nh tranh n\u1ebfu \u0111\u01b0\u1ee3c t\u1eadn d\u1ee5ng \u0111\u00fang c\u00e1ch.\u00a0Gi\u00e1m \u0111\u1ed1c khoa h\u1ecdc d\u1eef li\u1ec7u c\u1ee7a Service Express,\u00a0Jim Carson, \u0111\u00e3 l\u01b0u \u00fd\u00a0tr\u00ean Data Center Frontier g\u1ea7n \u0111\u00e2y r\u1eb1ng\u00a0NLP v\u1ec1 c\u01a1 b\u1ea3n l\u1ea5p \u0111\u1ea7y kho\u1ea3ng c\u00e1ch\u00a0gi\u1eefa hi\u1ec3u bi\u1ebft c\u1ee7a m\u00e1y t\u00ednh v\u00e0 hi\u1ec3u bi\u1ebft c\u1ee7a con ng\u01b0\u1eddi.\u00a0\u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn nh\u1eefng c\u1ea3i ti\u1ebfn \u0111\u00e1ng k\u1ec3 \u0111\u1ed1i v\u1edbi m\u1ed9t lo\u1ea1t c\u00e1c quy tr\u00ecnh c\u1ee7a doanh nghi\u1ec7p, ch\u1eb3ng h\u1ea1n nh\u01b0 qu\u1ea3n l\u00fd email v\u00e0 ph\u00e2n t\u00edch h\u1ee3p \u0111\u1ed3ng, c\u0169ng nh\u01b0 ghi nh\u1eadt k\u00fd thi\u1ebft b\u1ecb v\u00e0 gi\u00e1m s\u00e1t c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng trung t\u00e2m d\u1eef li\u1ec7u.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/thegioimaychu.vn\/blog\/wp-content\/uploads\/2021\/12\/tgmc-blog-61cd0cba6f9b9.png\" alt=\"How Natural Language Processing Is Changing Data Analytics - KDnuggets\" width=\"505\" height=\"234\" \/><\/p>\n<p>NLP c\u0169ng c\u00f3 th\u1ec3 \u0111\u00f3ng g\u00f3p \u0111\u00e1ng k\u1ec3 cho doanh nghi\u1ec7p khi k\u1ebft h\u1ee3p v\u1edbi c\u00e1c d\u1ea1ng <a class=\"iblink\" href=\"\/blog\/tag\/ai\/\">tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o<\/a> kh\u00e1c nh\u01b0 h\u1ecdc m\u00e1y. Chuy\u00ean trang c\u00f4ng ngh\u1ec7 <em>CIO.com<\/em> g\u1ea7n \u0111\u00e2y \u0111\u00e3\u00a0nh\u1ea5n m\u1ea1nh \u0111\u1ebfn\u00a0ph\u00f2ng nghi\u00ean c\u1ee9u Computational Story Lab t\u1ea1i \u0110\u1ea1i h\u1ecdc Vermont, n\u01a1i \u0111ang c\u00f3 c\u00e1c d\u1ef1 \u00e1n ph\u00e2n t\u00edch c\u1ea3m x\u00fac \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng d\u1ef1a tr\u00ean vi\u1ec7c t\u00edch h\u1ee3p c\u1ee7a NLP, ML v\u00e0 c\u00e1c k\u1ef9 thu\u1eadt kh\u00e1c \u0111\u1ec3 ghi nh\u1eadn b\u1ed1i c\u1ea3nh v\u1ec1 m\u1eb7t c\u1ea3m x\u00fac c\u1ee7a c\u00e1c giao ti\u1ebfp.\u00a0D\u1ef1 \u00e1n Hedonometer c\u1ee7a ph\u00f2ng th\u00ed nghi\u1ec7m hi\u1ec7n \u0111\u00e1nh gi\u00e1 50.000 d\u00f2ng tweet m\u1ed7i ng\u00e0y \u0111\u1ec3 t\u00ednh &#8220;\u0111i\u1ec3m h\u1ea1nh ph\u00fac&#8221; h\u00e0ng ng\u00e0y.\u00a0M\u1eb7c d\u00f9 h\u1ec7 th\u1ed1ng hi\u1ec7n \u0111ang s\u1eed d\u1ee5ng h\u1ec7 th\u1ed1ng t\u00ednh \u0111i\u1ec3m c\u1ed9ng-tr\u1eeb th\u00f4 s\u01a1 \u0111\u1ec3 \u0111\u01b0a ra k\u1ebft lu\u1eadn, nh\u01b0ng c\u00e1c thu\u1eadt to\u00e1n tinh ch\u1ec9nh m\u1ed9t ng\u00e0y n\u00e0o \u0111\u00f3 c\u00f3 th\u1ec3 t\u1ea1o ra c\u00e1c ph\u00e2n t\u00edch ph\u1ee9c t\u1ea1p h\u01a1n v\u00e0 nh\u1eafm m\u1ee5c ti\u00eau \u0111\u1ebfn d\u1eef li\u1ec7u c\u1ee5 th\u1ec3 \u0111\u1ec3 theo d\u00f5i nh\u1eefng th\u1ee9 nh\u01b0 m\u1ee9c \u0111\u1ed9 ph\u1ed5 bi\u1ebfn c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u v\u00e0 xu h\u01b0\u1edbng ti\u00eau d\u00f9ng.<\/p>\n<h2>M\u1ed9t hi\u1ec3u bi\u1ebft m\u1edbi v\u1ec1 NLP<\/h2>\n<p>Trong khi \u0111\u00f3, d\u1ef1 \u00e1n Watson t\u1ea1i IBM\u00a0v\u1eabn l\u00e0 m\u1ed9t trong nh\u1eefng phi\u00ean b\u1ea3n &#8220;\u0111\u00e0m tho\u1ea1i&#8221; h\u00e0ng \u0111\u1ea7u c\u1ee7a\u00a0NLP\u00a0v\u00e0 c\u00f4ng ty \u0111\u00e3 b\u1ed5 sung m\u1ed9t s\u1ed1 t\u00ednh n\u0103ng m\u1edbi k\u1ec3 t\u1eeb khi n\u1ec1n t\u1ea3ng n\u00e0y tr\u1edf th\u00e0nh nh\u00e0 v\u00f4 \u0111\u1ecbch Jeopardy 10 n\u0103m tr\u01b0\u1edbc.\u00a0N\u00f3 c\u0169ng \u0111ang nghi\u00ean c\u1ee9u \u0111\u1ec3 chi\u1ebft xu\u1ea5t \u00fd ngh\u0129a ph\u1ee9c t\u1ea1p h\u01a1n t\u1eeb c\u00e1c \u0111\u1ecbnh d\u1ea1ng t\u00e0i li\u1ec7u ph\u1ed5 bi\u1ebfn, nh\u01b0 PDF, c\u0169ng nh\u01b0 th\u00fac \u0111\u1ea9y c\u00e1c l\u0129nh v\u1ef1c truy\u1ec1n th\u00f4ng \u0111a ng\u00f4n ng\u1eef v\u00e0 trao quy\u1ec1n cho c\u00e1c chuy\u00ean gia v\u1ec1 ch\u1ee7 \u0111\u1ec1 ph\u00e2n t\u00edch d\u1eef li\u1ec7u v\u00e0 ph\u00e1t tri\u1ec3n ki\u1ebfn \u200b\u200bth\u1ee9c.\u00a0N\u00f3 c\u0169ng c\u00f3 c\u00e1c t\u00ednh n\u0103ng t\u00f9y ch\u1ec9nh m\u1edbi gi\u00fap \u0111\u01a1n gi\u1ea3n h\u00f3a\u00a0quy tr\u00ecnh\u00a0\u0111\u00e0o t\u1ea1o AI.<\/p>\n<p>T\u1ea5t c\u1ea3 nh\u1eefng s\u1ef1 ph\u00e1t tri\u1ec3n n\u00e0y d\u01b0\u1eddng nh\u01b0 \u0111ang c\u00f3 xu h\u01b0\u1edbng theo m\u1ed9t chi\u1ec1u h\u01b0\u1edbng: S\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a giao di\u1ec7n ng\u01b0\u1eddi d\u00f9ng c\u00f3 th\u1ec3 tr\u00f2 chuy\u1ec7n ho\u00e0n to\u00e0n gi\u00fap cho ph\u00e9p truy c\u1eadp s\u1ee9c m\u1ea1nh t\u00ednh to\u00e1n r\u1ed9ng l\u1edbn d\u1ec5 d\u00e0ng nh\u01b0 tr\u00f2 chuy\u1ec7n v\u1edbi \u0111\u1ed3ng nghi\u1ec7p.\u00a0Ch\u00fang ta v\u1eabn ch\u01b0a \u0111\u1ea1t t\u1edbi m\u1ee9c \u0111\u00f3, nh\u01b0ng tr\u01b0\u1edbc \u0111\u00f3 ch\u00fang ta c\u00f3 th\u1ec3 k\u1ef3 v\u1ecdng s\u1ebd th\u1ea5y m\u1ed9t &#8220;th\u00e0nh vi\u00ean&#8221; m\u1edbi c\u1ee7a c\u00f4ng ty, v\u1ec1 c\u01a1 b\u1ea3n \u0111\u00f3 ch\u00ednh l\u00e0 &#8220;hi\u1ec7n th\u00e2n&#8221; c\u1ee7a doanh nghi\u1ec7p, tr\u00f2 chuy\u1ec7n t\u1ea1i c\u00e1c cu\u1ed9c h\u1ecdp, tr\u1ea3 l\u1eddi y\u00eau c\u1ea7u c\u1ee7a ng\u01b0\u1eddi d\u00f9ng v\u00e0 th\u1eadm ch\u00ed c\u00f3 th\u1ec3 chia s\u1ebb m\u1ed9t c\u00e2u chuy\u1ec7n c\u01b0\u1eddi t\u1ea1i qu\u1ea7y gi\u1ea3i kh\u00e1t.<\/p>\n<p>L\u00e0 m\u1ed9t nh\u00e2n vi\u00ean m\u1edbi, &#8220;n\u00f3&#8221; s\u1ebd c\u00f3 r\u1ea5t nhi\u1ec1u \u0111i\u1ec1u \u0111\u1ec3 h\u1ecdc h\u1ecfi, nh\u01b0ng qua \u0111\u00f3 cho th\u1ea5y nhi\u1ec1u ti\u1ec1m n\u0103ng to l\u1edbn \u0111ang ch\u1edd \u1edf ph\u00eda tr\u01b0\u1edbc!<\/p>\n<div>____<br \/><b>B\u00e0i vi\u1ebft li\u00ean quan<\/b><\/div>\n<ul>\n<li><a href=\"https:\/\/thegioimaychu.vn\/blog\/?post_type=post&#038;p=22728\">Hu\u1ea5n luy\u1ec7n m\u00f4 h\u00ecnh h\u00e0ng tr\u0103m t\u1ef7 tham s\u1ed1 ngay t\u1ea1i b\u00e0n v\u1edbi MSI EdgeXpert<\/a><\/li>\n<li><a href=\"https:\/\/thegioimaychu.vn\/blog\/?post_type=post&#038;p=22612\">NVIDIA Merlin: T\u1ed5ng quan v\u1ec1 toolkit cho h\u1ec7 th\u1ed1ng g\u1ee3i \u00fd quy m\u00f4 l\u1edbn<\/a><\/li>\n<li><a href=\"https:\/\/thegioimaychu.vn\/blog\/?post_type=post&#038;p=22376\">OpenAI l\u1ea7n \u0111\u1ea7u ph\u00e1t h\u00e0nh mi\u1ec5n ph\u00ed m\u00f4 h\u00ecnh ng\u00f4n ng\u1eef m\u1edbi v\u1edbi t\u00ean g\u1ecdi l\u00e0 GPT-OSS<\/a><\/li>\n<li><a 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